An ongoing partnership between Cardiff University and Legal and General Assurance Society (L&G) to deliver medical training for medical underwriters and claims assessors.
L&G Underwriters and Claims Assessors need to interpret and assess medical information, however most do not have medical backgrounds. Since 2002, a programme has been delivered to provide staff with an established grounding in medical knowledge to facilitate and improve their risk assessing performance.
Content and design is developed in partnership between Cardiff University and L&G, and is regularly reviewed throughout the programme:
- L&G identified which medical topics were generating most referrals.
- University academics spent time at L&G to gain a clear and comprehensive understanding of specific working procedures.
This combined approach allows modules to be developed that reflect the exact needs of delegates, L&G and their customers.
The improvements in delegates’ knowledge and confidence have far exceeded expectations. As a direct result of the course L&G have noted improvements.
- L&G seen as industry leaders within their field.
- 合作的力量一直是 在国内和ag8上得到认可， 通过各种培训奖励，良好实践案例研究以及该部门内其他组织的类似培训请求。