Nigerian CIOs must focus on the needs of the connected consumer

The IDC CIO Summit (http://IDCCIOsummit.com), currently underway in Lagos, is focusing on how the next wave of social, mobile, analytics and cloud (SMAC) technologies will unleash innovation and productivity in the enterprise by delivering better employee and customer experiences.

These technologies empower people by making apps, services and information accessible everywhere (mobile), collaborative and easy-to-use (social) and tailored and responsive to their needs and context (analytics). In the background, the power of the cloud makes it affordable and easy to deploy the latest applications and solutions to users wherever they are.

Nigerian CIOs should look at how they can use SMAC (also known as the Third Platform) to deliver personalised experiences that are tailored to new working styles across social and mobile as well as the expectations of the connected customer. It’s all being made possible by growing Internet penetration, with more than 90 million Internet users (http://APO.af/3QXlgZ) in Nigeria looking to organisations to provide them with digital services and experiences.

Business software: SMAC’s foundation

SMAC should be built on the foundation of a next-generation business management system that gives end-users access to real-time information and services wherever they are. Such a system has a simple user interface, requiring little or no training, but delivers a powerful user experience. It resembles and is as easy to use as a mobile app for a social media service.

It features social networking features that make it easy for people to collaborate with others and share information. As such, today’s business management solutions are tailored to the needs of a digital native accustomed to WhatsApp (www.WhatsApp.com), Netflix (www.Netflix.com/za) and Snapchat (www.Snapchat.com) rather than a worker used to email and old-fashioned ERP.

The solution can be accessed from a mobile app or a standard web browser, extending CRM, ERP, project management and business process management software to any place where there is an Internet connection. With wearables and the Internet of Things coming of age, enterprises will have new interfaces where they can interact with employees and customers, as well as collect data.

Analytics tools democratise data

Analytics tools give managers and leaders access to real-time data about the business’s performance on their mobile devices for strategic decision-making. But they also extend data to everyone in the business. At an operational level, the combination of big data and machine learning will allow companies to tailor customer and employee experiences to the needs of different segments to optimise sales and productivity.

Paired with the Internet of Things, advanced analytics and machine learning are bringing about the fourth industrial revolution. Connected devices and sensors, cloud computing, advanced robotics, intelligent software, and a range of other technologies are enabling companies to produce complex products in a smooth, automated process using specialist robots with very little human input.

In this environment, analytics is used to forecast issues such as machine errors or supply chain interruptions so that quality levels and uptime remain high. The Nigerian CIO’s role will be about managing the challenges and opportunities presented by digital transformation and the Internet of Things. Expect this trend to bring the same level of disruption to old-style industries such as mining, manufacturing and construction as the Internet has already brought to banking, media and retail.

*Sage is a sponsor at the IDC CIO Summit series (http://IDCCIOsummit.com). Lagos is currently underway; Johannesburg took place on 10 May. Nairobi will take place on 14 June and Mauritius, 16 August.

Distributed by APO on behalf of Sage.

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About Sage:
Sage (www.Sage.com) is the market and technology leader for integrated accounting, payroll, and payment systems, supporting the ambition of entrepreneurs and business builders. Today, business builders measure success in strong relationships, partnerships, and communities. It‘s why Sage helps drive today’s business builders with the most intelligent and flexible cloud-enabled software, support, and advice to manage everything from money to people. Daily, more than 13,000 Sage colleagues in 23 countries work with a thriving global community of over 3 million entrepreneurs, business owners, tradespeople, accountants, partners, and developers to champion the success of business builders everywhere. And as a FTSE 100 business, we are passionate about doing business the right way, supporting our local communities through the Sage Foundation.

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Source:: Nigerian CIOs must focus on the needs of the connected consumer

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New Lecturer of the German Academic Exchange Service (DAAD) Arrives in Namibia

As of May 2017, Ms. Barbara Liebel will take up her post as the new German Academic Exchange Service (DAAD) lecturer at the University of Namibia (UNAM). She will be supported by Ms. Diana Acker, who is working for one year as a language assistant on behalf of the DAAD in Namibia. With their secondment via the DAAD, the government of the Federal Republic of Germany confirms its commitment to the longstanding academic and scientific cooperation with the Republic of Namibia.
In her role as lecturer, Ms. Liebel is responsible for cross-campus DAAD scholarship counselling of students, graduates and teachers at UNAM and the Namibia University of Science and Technology (NUST), as well as briefing those who are interested in studying in Germany.
Ms. Liebel will hold courses at the UNAM Department of Languages and Literature Studies, German Section, in topics such as literature studies, methodology and didactics, as well as German as a Foreign Language. Additionally, she will support the planning and hosting of cultural and other events, such as workshops, DAAD information events and career fairs.
Furthermore, Ms. Liebel will assist with projects of the German Embassy, the DAAD information centre in South Africa and the Goethe-Institut Namibia, and also contribute original research for publications, at colloquiums and conferences in the country and the region.

Distributed by APO on behalf of The Embassy of the Federal Republic of Germany – Windhoek.

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Source:: New Lecturer of the German Academic Exchange Service (DAAD) Arrives in Namibia

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New Lecturer of the German Academic Exchange Service (DAAD) Arrives in Namibia

As of May 2017, Ms. Barbara Liebel will take up her post as the new German Academic Exchange Service (DAAD) lecturer at the University of Namibia (UNAM). She will be supported by Ms. Diana Acker, who is working for one year as a language assistant on behalf of the DAAD in Namibia. With their secondment via the DAAD, the government of the Federal Republic of Germany confirms its commitment to the longstanding academic and scientific cooperation with the Republic of Namibia.
In her role as lecturer, Ms. Liebel is responsible for cross-campus DAAD scholarship counselling of students, graduates and teachers at UNAM and the Namibia University of Science and Technology (NUST), as well as briefing those who are interested in studying in Germany.
Ms. Liebel will hold courses at the UNAM Department of Languages and Literature Studies, German Section, in topics such as literature studies, methodology and didactics, as well as German as a Foreign Language. Additionally, she will support the planning and hosting of cultural and other events, such as workshops, DAAD information events and career fairs.
Furthermore, Ms. Liebel will assist with projects of the German Embassy, the DAAD information centre in South Africa and the Goethe-Institut Namibia, and also contribute original research for publications, at colloquiums and conferences in the country and the region.

Distributed by APO on behalf of The Embassy of the Federal Republic of Germany – Windhoek.

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Source:: New Lecturer of the German Academic Exchange Service (DAAD) Arrives in Namibia

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Minister Davies and Deputy Minister Magwanishe to Brief Media on The dti Budget Vote

Members of the media are invited to a media briefing that will be hosted by the Minister of Trade and Industry, Dr Rob Davies and Deputy Minister, Mr Bulelani Magwanishe before their address to the National Assembly on the Department of Trade and Industry’s (the dti) Budget Vote.

DATE: Tuesday, 23 May 2017
TIME: 12H00
VENUE: Imbizo Centre, Parliament, Cape Town

There will be a video link to GCIS, Tshedimosetso House, corner Francis Baard and Festival Street, Hatfield, Pretoria

Minister Davies and Deputy Minister Magwanishe will reflect on key achievements of the dti and outline the department’s Programme of Action this financial year. Further announcements on the Black Industrialists programme as well as on new incentives are expected to be made. After the media briefing, Minister Davies and Deputy Minister Magwanishe will address the National Assembly on the dti Budget Vote before it is debated by Parliamentarians.

RSVPs should be sent to Mamosa Dikeledi on 012 394 1680/076 023 4170 or MDikeledi@thedti.gov.za.

Distributed by APO on behalf of The Department of Trade and Industry, South Africa.

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Source:: Minister Davies and Deputy Minister Magwanishe to Brief Media on The dti Budget Vote

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